Cancellation Window. Students may cancel in writing within 3 business days after payment to receive a 100 % refund, minus any processing fees that may have been incurred by third-party technology service providers.

Transfers: After the cancellation window and up to one business day before the scheduled start date of a class, tuition may be transferred once to the next available session of the same course.

No‑Show / Mid‑Course Withdrawal: No refunds will be issued once a course has begun except for documented medical emergencies.

Course Cancellation by PROPEL: If we cancel a course, students may choose a full refund or a transfer to the next scheduled course of the same type.

Processing Time: Approved refunds are issued to the original payment method within 10 business days.